Welcome to Nowa Luxe. By accessing or using our website, services, or purchasing our products, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before using our website or placing an order.

1. General Information

1.1 These Terms and Conditions govern the use of our website www.nowaluxe.in and any services provided by Nowa Luxe, a company registered in India.

1.2 By accessing or using our website, you agree to comply with all applicable laws and regulations in India.

1.3 We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website constitutes your acceptance of such changes.

2. Eligibility

2.1 You must be at least 18 years old or have parental/guardian consent to use our website or place orders.

2.2 By using our website, you confirm that you have the legal capacity to enter into a binding agreement.

3. Products and Pricing

3.1 All product descriptions, images, and prices on our website are accurate to the best of our knowledge. However, we cannot guarantee that your device’s display will accurately reflect the colours or details of our products.

3.2 Prices are subject to change without notice. We reserve the right to modify or discontinue products without liability.

3.3 All prices are listed in Indian Rupees (INR) unless stated otherwise. Additional taxes, such as Goods and Services Tax (GST), may apply as per Indian law.

4. Orders

4.1 All orders are subject to acceptance and availability.

4.2 Once an order is placed, you will receive a confirmation email. This does not signify acceptance of your order, which is confirmed once your payment is processed and the product is shipped.

4.3 We reserve the right to cancel orders for reasons including, but not limited to, payment failure, stock unavailability, or suspicion of fraudulent activity.

5. Payments

5.1 We accept payments through secure payment gateways, including credit/debit cards, net banking, UPI, and other digital wallets.

5.2 Payment must be completed at the time of placing the order.

5.3 We are not responsible for delays or issues caused by third-party payment processors.

6. Shipping and Delivery

6.1 We aim to dispatch orders within the estimated time frame provided during checkout. However, delivery times may vary due to unforeseen circumstances.

6.2 Once shipped, a tracking number will be provided to you.

6.3 Any customs duties, taxes, or fees applicable for international deliveries will be the responsibility of the customer.

7. Return and Refund Policy

For information on returns and refunds, please refer to our Return and Refund Policy.

8. Intellectual Property

8.1 All content on this website, including text, images, logos, and designs, is the property of Nowa Luxe and is protected under Indian copyright laws.

8.2 Unauthorized use, reproduction, or distribution of any content without prior written consent is prohibited.

9. Limitation of Liability

9.1 To the fullest extent permitted by law, Nowa Luxe shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

9.2 We are not responsible for any loss caused by events beyond our control, including but not limited to natural disasters, strikes, or internet disruptions.

10. Governing Law and Jurisdiction

10.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

10.2 Any disputes arising out of these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Mumbai, India.

11. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.