01 — General Information

• These Terms & Conditions govern the use of the Nowa Luxe website and services provided by our company registered in India.
• By using our website, you agree to comply with all applicable laws and regulations of India.
• We reserve the right to update or modify these Terms at any time. Continued use of our website after changes indicates acceptance of the updated terms.

02 — Eligibility

To use our website and place orders:

• You must be at least 18 years old.
• If under 18, you must have permission from a parent or legal guardian.
• You confirm that you have the legal ability to enter into a binding agreement.

03 — Products & Pricing

• We make every effort to ensure product descriptions, images, and prices are accurate. However, screen displays may vary and colours may appear differently on different devices.
• Prices and product availability may change without prior notice.
• All prices are listed in Indian Rupees (INR) unless stated otherwise.
• Applicable taxes, including GST, may be charged according to Indian laws.

04 — Orders

• All orders are subject to product availability and acceptance.
• An order confirmation email does not represent final acceptance until payment is successfully processed and the product has been shipped.
• We reserve the right to cancel orders due to payment issues, stock limitations, or suspected fraudulent activity.

05 — Payments

• Payments are processed through secure third-party payment gateways.
• We accept payment methods including cards, net banking, UPI, and digital wallets.
• Payment must be completed at the time of placing an order.
• Nowa Luxe is not responsible for delays caused by third-party payment providers.

06 — Shipping & Delivery

• Orders are dispatched within the estimated timeline provided during checkout.
• Delivery timelines may vary due to circumstances beyond our control.
• Tracking details will be provided once your order has been shipped.
• International customers are responsible for applicable customs duties, taxes, or additional charges.

07 — Returns & Refunds

For information regarding returns, refunds, and eligibility requirements, please refer to our Return & Refund Policy .

08 — Intellectual Property

• All content available on the Nowa Luxe website, including images, text, logos, graphics, and designs, belongs to Nowa Luxe.
• All content is protected under applicable copyright and intellectual property laws.
• Unauthorised copying, reproduction, modification, or distribution is strictly prohibited.

09 — Limitation of Liability

• To the maximum extent permitted by law, Nowa Luxe shall not be responsible for indirect, incidental, or consequential damages.
• We are not liable for delays or losses caused by events beyond our reasonable control, including natural disasters, strikes, or internet interruptions.

10 — Governing Law & Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of courts located in Mumbai, India.

11 — Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.